We don't rely solely on passive listing platforms. From day one, our advisors proactively approach pre-qualified tenants from our active database, run direct broker outreach, and pursue off-market approaches in parallel.

Speed depends on asset type, location, and rental pricing, and we'll give you an honest timeline assessment during our initial call.

Yes — and no, there is no conflict, because we operate with full transparency on every mandate. When we represent both parties on a transaction (a dual-agency arrangement), we disclose this upfront and both parties agree to it. In practice, our goal in dual-agency situations is to reach a commercially fair outcome for both sides — which is often in everyone's interest, including getting the deal closed efficiently. Where there is a genuine conflict, separate advisors within our team handle each side.

We advise across the full retail spectrum: high-street and downtown units, neighbourhood and community strip centres, food & beverage and restaurant spaces, service retail (salons, medical, fitness), mixed-use ground-floor retail, and larger format anchored centres. We also handle retail within hospitality and hotel assets. If it has a storefront and a lease, we can help.

Absolutely — tenant representation is a core service. We help retailers, restaurants, and service businesses find the right location in the right submarket on the right terms. We'll conduct a site selection analysis based on your customer profile, foot traffic data, and competitive environment, then identify both listed and off-market spaces before negotiating the full lease package on your behalf — including rent, tenure, rent-free periods, fitout contributions, and break clauses.

Our retail brokerage fees are success-based — we earn our fee only when a lease is signed or a transaction closes. There is no upfront retainer for standard leasing mandates.

Fee structures vary depending on whether we are acting for landlord or tenant, the nature of the lease, and the total transaction value.

We will be transparent about our fee structure before any engagement begins — there are no hidden costs or surprises.

For large portfolios and engagements where we are retained to provide leasing & property management services we can offer Landlords highly attractive deferred payment structures.